The Government of Arunachal Pradesh has launched the eBhavishya pension sanction and tracking system to promote transparency, efficiency, accountability, and citizen-centric governance through digital transformation.
A three-day training programme on the eBhavishya application was conducted from 29 to 31 July at the civil secretariat in Itanagar. The programme was organised in three batches, with eight, eight and nine departments participating over the three days, covering 25 pilot departments in total. The eBhavishya application, developed by the National Informatics Centre (NIC), is a secure, end-to-end digital platform for processing and sanctioning of pension cases.
The application is designed to digitise the entire pension processing workflow, enabling retiring government employees to receive their pensionary benefits, including the pension payment order (PPO) and other retirement entitlements, in a timely, transparent, and paperless manner. By replacing manual processes with an integrated digital workflow, the system is expected to minimise delays, reduce administrative burden, eliminate avoidable human errors, and provide real-time monitoring of pension cases.
During the training sessions, NIC Arunachal Pradesh State Centre Director PK Thungon explained the objectives of the eBhavishya system, its implementation roadmap, prescribed timelines, and the responsibilities of the various stakeholders. He highlighted the advantages of the application, including timely processing of pension cases, enhanced transparency, improved accountability, and reduced delays associated with conventional manual procedures.
The application provides secure digital record management, automated alerts and notifications, role-based access control, and online tracking of pension cases. The participants were also provided with extensive hands-on training, covering employee onboarding, user registration, submission of pension forms, uploading of supporting documents, scrutiny of pension proposals, workflow management, and monitoring of application status.
Once implemented across all government departments, the eBhavishya system is expected to ensure timely settlement of pension cases, improve administrative efficiency, and provide retiring government employees with a seamless, transparent, and efficient pension sanction process.
