Gig worker unions in Telangana have urged the State government to incorporate stronger safeguards for drivers working with app-based companies in the proposed Telangana Motor Vehicles Aggregator Rules, 2026. The unions are seeking a cap on platform commissions, comprehensive social security, greater transparency in fare algorithms, and protection from arbitrary account deactivations.
According to Telangana Gig and Platform Workers Union office bearer Shaik Salauddin, numerous workers have been struggling with sudden profile deactivations, resulting in a loss of income. The union has submitted its recommendations to the Transport Department as part of the consultation process for framing the rules. They have also sought clarity on penalties imposed on drivers and policies governing account suspension and deactivation.
The key recommendations include a fair minimum base fare, periodic revision of per kilometer and per-minute charges in consultation with registered driver unions, and a transparent ceiling on the commissions charged by aggregators. The draft rules propose that drivers receive at least 60% of the fare after accounting for applicable costs and that surge pricing be regulated. Additionally, the union has called for social security measures, including health insurance, accident insurance, pension, maternity benefits, and access to welfare board schemes.
The draft proposes a minimum health insurance cover of ₹5 lakh and term insurance of ₹10 lakh for every onboarded driver, alongside refresher training and other welfare provisions. The union is seeking greater accountability from digital platforms, including the disclosure of the basis of fare calculation and incentives. They have also demanded that drivers should not face ID blocking or suspension without prior notice, written reasons, and access to an independent appellate mechanism.
Other recommendations include written contracts in Telugu and Urdu, time-bound grievance redressal through an independent authority, mandatory consultation with registered driver unions before framing or amending rules, and improved occupational welfare through rest areas, sanitation facilities, medical support, and emergency assistance for drivers.
