A six-day short-term course in basic hospitality and homestay management, organised by the Industrial Training Institute (ITI) in Siang district, concluded on Saturday. The course, which took place in Pangin, aimed to equip participants with theoretical and practical knowledge in key aspects of hospitality management. The training covered a wide range of topics, including homestay operations, housekeeping, guest relations, menu planning and pricing, food and beverage service, grooming and personal hygiene, safety and disaster preparedness, first aid, sustainable tourism, community-based tourism, and digital marketing.
Practical sessions were also conducted, focusing on professional bed-making, table setting, service etiquette, tray service, hospitality role-plays, guest interaction, and hands-on demonstrations on the use of fire extinguishers and emergency response procedures. The programme emphasised experiential learning, enabling the 25 participants from Siang, West Siang, and East Siang districts to develop confidence and practical competence in delivering quality hospitality services. The training also highlighted the importance of professionalism, cleanliness, safety, and customer satisfaction in the hospitality industry.
Through such initiatives, the Skill Development & Entrepreneurship Department aims to strengthen local capacities, improve service standards, generate sustainable livelihood opportunities, and contribute to the growth of the tourism and hospitality ecosystem across the state.
